About the company

They’re building the finance-first All-In-One Operating System for Education in Latin America, unifying payments, billing, collections, SIS, academic workflows, communication, and financial operations into a single unbreakable platform.

They partner with educational institutions across Mexico, Colombia, and Ecuador to simplify operations, improve financial visibility, and deliver modern digital experiences for parents, students, teachers, and administrators.

The mission is to help schools operate with greater clarity, accuracy, and confidence—enabled by technology and AI-powered automation.

They believe schools should and can change the way they relate to finance, operations, and technology, committed to delivering exceptional product quality and reliability as they transform how educational institutions operate.

Role Overview

Payments are at the heart of their value proposition. Schools rely on the platform to process transactions, maintain financial accuracy, and reconcile across multiple systems, payment methods, and regulatory environments.

They are hiring a Senior Product Manager for Payments & Reconciliation to lead this critical product area. You will drive the vision, strategy, roadmap, and execution for the full payments lifecycle—checkout, invoicing, reconciliation, settlement, and payment operations.

This role is ideal for a product leader who excels at solving complex financial problems, partnering deeply with engineering, and shaping scalable systems across multiple countries and compliance frameworks.

You will play a central role in stabilizing and modernizing the payments foundation while driving innovation that elevates how schools, parents, and administrators experience financial operations—turning webhook flakes and reconciliation nightmares into seamless, brag-worthy flows.

What You’ll Lead

1. Product Strategy & Ownership

Own and define the end-to-end Payments Squad roadmap like it’s your most prized possession
Develop a multi-year product strategy for payments and reconciliation that turns LATAM education finance into a competitive edge
Partner with leaders across Product, Engineering, Operations, and Finance to align objectives and crush silos
Build a long-term vision that differentiates their payment experience in the LATAM education ecosystem

2. Payments & Reconciliation Excellence

Lead the redesign and modernization of payment flows, invoicing systems, and reconciliation processes to eliminate jank and race conditions
Strengthen financial accuracy, transparency, and reliability across the entire payment lifecycle
Design intuitive financial dashboards for administrators, including balances, invoices, adjustments, settlements, and reconciliation data that make cold starts a thing of the past
Work with engineering to implement scalable workflows for adjustments, refunds, partial payments, and corrections
Improve real-time visibility of payment status for both administrators and families

3. Multi-Country Innovation

Develop country-specific payment experiences for Mexico, Colombia, and Ecuador—each with their unique regulatory twists
Expand and optimize payment methods, including cards, bank transfers, cash networks like OXXO, direct debit, SPEI, PSE, and local rails
Ensure compliance with local tax, invoicing, and settlement regulations
Partner with integrations teams to support PSPs, banks, and ERP systems without the Friday-night ghosts

4. Customer-Centric Problem Solving

Deeply understand the financial workflows of schools, parents, and internal operations teams
Collaborate with Customer Success to identify core issues and drive structured resolution
Improve payment setup, onboarding, self-service, and adoption
Identify and eliminate friction points across the payment journey

5. Execution & Cross-Functional Leadership

Collaborate closely with engineering to deliver high-impact solutions
Drive clarity through clear requirements, user stories, acceptance criteria, and documentation
Establish prioritization frameworks that balance urgency, long-term scalability, and customer impact
Mentor junior PMs and shape strong product management culture across the organization

What Success Looks Like

Within the first 12 months, success includes:

A clear and actionable payments roadmap that aligns with company strategy
Noticeable reduction in payment-related errors and customer friction
Stronger financial accuracy and transparency for all stakeholders
A more intuitive, modern payment experience for families and administrators
A more scalable foundation for adding new payment methods and country expansions
Improved coordination between Product, Engineering, Operations, and Finance

Required Qualifications

5+ years of Product Management experience
2+ years leading payment, billing, reconciliation, fintech, or financial operations products
Experience working with payment processors, banking partners, or ERP/accounting integrations
Strong technical fluency: APIs, data flows, webhooks, event-driven systems, and financial systems architecture
Proven ability to drive complex, multi-stakeholder initiatives from discovery to launch
Excellent communication and collaboration skills across product, engineering, finance, and operations
Strong analytical approach to prioritization, problem solving, and decision-making
Fluency in Spanish (required); English preferred

Preferred Qualifications

Experience in EdTech, school administration systems, or financial products
Familiarity with Latin American payment ecosystems and regulatory environments
Background in startups or high-growth, multi-country product environments
Technical background or strong comfort working with engineering teams
Experience leading cross-border or multi-currency payments initiatives

Why Join

Lead one of the most strategic and impactful product areas at the company
Build financial infrastructure that will scale across Latin America and support millions of users
Shape a core pillar of the product vision and long-term platform strategy
Work with a talented, mission-driven team dedicated to transforming education
High autonomy, remote-first flexibility, and strong career-growth trajectory
Opportunity to grow into senior leadership and management roles as the organization scales

If you read this and felt that little spark in your chest that only appears when you find the exact role you were built for… don’t overthink it. Send your CV. They’re ready when you are. ⚡

Sr. Product Manager @ Payments & Reconciliation